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Dec 8, 2014

Chick-fil-A Adds Mobile Payment; Mobile Ordering to Follow

Chick-fil-A now accepts mobile payments via their Chick-fil-A Mobile App at all locations, except for licensed locations (i.e. those in airports or on university campuses).

The free app is available for both iOS and Android devices via their respective stores and uses a QR code that can be scanned at the register or drive-thru window.

Similar to nationwide programs by Taco Bell and Panda Express, Chick-fil-A is also conducting a limited roll-out of mobile ordering with plans for a nationwide expansion to be completed by the end of 2016. Orders can be placed and customized within the app with the food prepared when the customer "checks-in" also via the app. While you still have to wait in the drive-thru line to pick up your order at Taco Bell, Chick-fil-A's mobile ordering includes curbside service, which can be quite convenient when it's particularly busy (you can also walk in to pick up your order).

Mobile ordering is currently available at over 130 Chick-fil-A restaurants in Atlanta, Chicago, Houston, Los Angeles, Orlando, and Washington, D.C. The pilot program is currently only available for iOS but is slated for Android soon. It is not presently available for breakfast or catering orders.

Photo by Chick-fil-A.


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