The 15-minute guarantee is available Monday through Friday, from 11 AM to 2 PM and only applies to parties of six or less who dine-in and order from the Fast Break Lunch menu. Servers will start a timer when they leave the table and stop the timer when your food arrives. Any guest who doesn't get their meal in the 15 minutes will get the meal and any fountain soda for free.
According to Buffalo Wild Wings' research, many guests only have 30 to 40 minutes for lunch from the time they enter the restaurant until they leave. The Fast Break menu was introduced last year for such time-crunched customers and the new guarantee looks to give the menu another push.