Jun 29, 2012

Neat! McDonald's Employee Tells All!

A McDonald's restaurant employee (user name GameMisconduct63) posted on the "IAmA" section of Reddit offering to answer any questions regarding his experience working at McDonald's restaurant. Specifically he titles the thread "IAmA McDonald's employee, who has seen the worst of the worst customer incidents, altercations, and overall rudeness of human beings. AMA." "AMA" stands for "Ask Me Anything."

Interesting, he actually enjoys working at McDonald's which he attributes to great co-workers and managers, which is typically true of any workplace. While he maintains that he can only answer as to his own experiences at a single McDonald's restaurant, his replies tend to be enlightening and, as with any customer service job, he has had to deal with irate and sometime bizarre customers experiences.

Some interesting tidbits from his answers and Reddit comments:

- No, there's not really an across-the-board secret menu like at In-N-Out, but there is stuff that people hardly order like the Caramel Apple Sundae.

- The drive-through has a magnetic inductive loop much like those installed in the street at some traffic signals to detect vehicles.

- Apparently, there's a "Top 500" of McDonald's restaurants and you want to go to one of them for the best McDonald's experiences. Of course, there's not listing of such for you to find them out, but a good sign is that they keep the dining room clean (the restaurant where GameMisconduct63 works cleans the dining room every 10 minutes).

- On how long a burger patty is held: "I cannot stress enough that things differ from location to location (Based on rankings, staff, overall "prestige" if you will of the McDonalds), but for ours, 10 minutes tops (if already made). Otherwise, the patties can sit in the steamers for up to an hour before they lose structural integrity (meaning, 1 out of 100 people might be able to tell it doesn't taste fresh)."

- You can always ask for a burger patty made fresh if you're willing to wait the 5 or so minutes for them to cook it.

You can check out the rest of thread on Reddit here. You can even ask questions of your own if you have a Reddit account or open one.